FAQ

1. What products does Kalavya offer?

We offer a curated range of Paithani Sarees, Lehengas, Jackets for men and women, and accessories — celebrating the timeless elegance of Maharashtrian tradition.

2. Are all your products handloom?
Not all. While many of our pieces reflect traditional craftsmanship, some are made using modern techniques. We believe in maintaining the beauty of Paithani while keeping it accessible.

3. How long will it take to receive my order?
Orders are typically delivered within 5–7 working days from the date of purchase.

4. Do you provide Pre-stitched Sarees?

We offer pre-stitched saree services upon request, with an additional charge. Please connect with us while placing your order for custom draping options.

5. Do you offer returns or refunds?
We do not offer returns or refunds. However, if your product is defective or damaged, we offer a replacement. Please ensure you record a video while opening the package. For replacements, email us at kalavyasarees@gmail.com with your order details and the video.

6. Do you ship across India?
Yes, we ship Pan-India! Wherever you are, Kalavya brings tradition right to your doorstep.

7. Is Cash on Delivery (COD) available?
Currently, we do not offer COD. You can pay securely through UPI, credit/debit cards, or net banking.

8. How can I contact customer support?
You can reach us at kalavyasarees@gmail.com. We’ll get back to you within 24–48 hours.